Last Updated: May 4, 2026

At ACE Transmission Remanufacturing, we work with transmission shops, auto repair businesses, fleet buyers, parts buyers, job applicants, and industry partners across the country. When you use our website, request a quote, apply for a wholesale account, submit an employment application, or contact our team, you may share information with us.

This Privacy Policy explains what we collect, how we use it, and how we protect it.

No runaround. No hidden language. Just the basics you should know.

Who This Policy Applies To

This Privacy Policy applies to information collected through acetransmissionreman.com, including:

  • Quote request forms
  • Contact forms
  • Wholesale account applications
  • Login/account-related interactions
  • Employment applications
  • Blog and website activity
  • Phone, email, or other communications with our team
  • Advertising, analytics, and website tracking tools used on our site

It does not apply to websites we do not own or control, even if we link to them.

Information We Collect

We may collect information you provide directly, information collected automatically through the website, and information related to customer, wholesale, employment, or support interactions.

Information You Provide to Us

Depending on how you use the site, we may collect:

  • Name
  • Company or shop name
  • Job title or role
  • Email address
  • Phone number
  • Billing or shipping address
  • Vehicle, transmission, or order details
  • Wholesale account information
  • Quote request details
  • Warranty, support, or core return information
  • Messages submitted through contact forms
  • Login or account-related information
  • Any other information you choose to submit

Employment Application Information

If you apply for a job through our website, we may collect information such as:

  • Name, address, phone number, and email
  • Position applied for
  • Work authorization information
  • Employment history
  • Education history
  • References
  • Desired salary
  • Date available
  • Information you provide about prior work experience
  • Other details included in the application form

We use this information only for hiring, recruiting, employment review, and related business purposes.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on the site
  • Referring website or source
  • General location information
  • Clicks, form interactions, and website activity
  • Cookies and similar tracking technologies

This helps us understand how visitors use the site, improve the website, measure advertising performance, and make it easier for shops to find the right transmission information.

How We Use Your Information

We use the information we collect to:

  • Respond to quote requests
  • Contact you about wholesale pricing or account applications
  • Process customer, wholesale, warranty, shipping, or support requests
  • Help identify the right unit or solution for your shop
  • Communicate about orders, core returns, and business services
  • Review employment applications
  • Improve website content and user experience
  • Measure marketing and advertising performance
  • Send follow-up emails or business communications when appropriate
  • Maintain security and prevent fraud or misuse
  • Comply with legal, tax, accounting, or business record obligations

Why this matters: if your shop asks for a quote on a 6L80, 10R80, 68RFE, or any other unit, we need enough information to respond accurately and quickly.

Cookies, Analytics, and Advertising Tools

Our website may use cookies, pixels, tags, analytics tools, and similar technologies.

These tools may help us:

  • See which pages are being visited
  • Understand which transmission model pages are useful
  • Measure form submissions and quote requests
  • Improve website performance
  • Run and measure digital advertising
  • Show relevant ads to people who have visited our site before

For example, we may use tools such as Google Analytics, Google Ads, Meta/Facebook advertising tools, Microsoft Advertising, or similar platforms.

These third-party tools may collect information about your browser, device, website activity, and interactions with our ads or website. Their use of information is governed by their own privacy policies and terms.

You can usually control cookies through your browser settings. Blocking cookies may affect how some parts of the site work.

How We Share Information

We do not sell your personal information to a list broker.

We may share information with trusted service providers or partners who help us operate the business, such as:

  • Website hosting providers
  • Form and CRM tools
  • Email or communication platforms
  • Shipping or logistics providers
  • Payment or billing processors
  • Analytics and advertising platforms
  • IT and security providers
  • Professional advisors, such as accountants or attorneys
  • Business systems used to manage customer accounts, orders, or support

We may also share information when required by law, to protect our rights, to prevent fraud, or as part of a business transaction such as a merger, acquisition, or sale of assets.

Advertising and “Sharing” Under Certain Privacy Laws

Some privacy laws define “sharing” broadly, including sharing website activity with advertising platforms for targeted advertising or measurement.

If applicable law gives you the right to opt out of the sale or sharing of personal information, you may contact us using the information below and request that we honor that preference.

You may also be able to limit ad tracking through your browser, device settings, or advertising platform settings.

Email and Business Communications

If you contact us, request a quote, apply for a wholesale account, or do business with ACE, we may use your contact information to follow up with you.

That may include:

  • Quote responses
  • Order or account communication
  • Wholesale program information
  • Warranty or core return support
  • Product or availability updates
  • Business-related announcements

You can ask us to stop sending marketing emails at any time by using the unsubscribe link in the email or by contacting us directly. We may still send necessary business, order, legal, or account-related messages.

How We Protect Information

We use reasonable safeguards to help protect information submitted through our website and business systems.

That said, no website, email system, or online transmission method is 100% secure. We encourage you not to submit sensitive information through a general contact form unless it is necessary.

For employment applicants, only submit information requested by the application form or necessary for the hiring process.

How Long We Keep Information

We keep information for as long as reasonably necessary for the purpose it was collected, including:

  • Responding to inquiries
  • Managing customer or wholesale accounts
  • Processing orders, warranty claims, or core returns
  • Reviewing employment applications
  • Meeting legal, accounting, tax, insurance, or recordkeeping requirements
  • Resolving disputes
  • Protecting business rights and security

When information is no longer needed, we may delete, archive, anonymize, or securely retain it according to our business practices and legal obligations.

Your Privacy Choices

Depending on where you live, you may have certain privacy rights, such as the right to:

  • Request access to information we have about you
  • Ask us to correct inaccurate information
  • Ask us to delete certain information
  • Opt out of certain marketing communications
  • Opt out of certain targeted advertising or data sharing, where required by law
  • Request that we limit certain uses of sensitive personal information, where applicable

These rights may vary by state and may not apply in every situation, especially for business-to-business records, employment records, warranty records, tax records, or information we are required to keep.

To make a privacy request, contact us using the information below.

California Privacy Rights

If you are a California resident and applicable law applies to ACE Transmission Remanufacturing, you may have additional rights under the California Consumer Privacy Act, as amended.

These may include the right to know, delete, correct, opt out of certain sale or sharing of personal information, limit certain uses of sensitive personal information, and not be discriminated against for exercising privacy rights.

To submit a request, contact us using the information below.

Children’s Privacy

Our website is intended for business users, customers, job applicants, and adults. We do not knowingly collect personal information from children under 13.

If we learn that we have collected information from a child under 13, we will take reasonable steps to delete it.

Links to Other Websites

Our website may link to third-party websites, tools, platforms, maps, social media pages, login systems, or partner resources.

We are not responsible for the privacy practices of third-party websites. If you visit another site, review its privacy policy before submitting information.

Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page.

If the changes are significant, we may provide additional notice where appropriate.

Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, contact us here:

ACE Transmission Remanufacturing
510 S Cavalier Ave
Springfield, MO 65802

Phone: (800) 821-6552

You may also contact us through the form on our Contact Us page.